TERMS & CONDITIONS
1. Acceptance of Terms
By accessing or using the Bodhankar Events LLP website or engaging our services, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our website or services.
2. About Our Services
Bodhankar Events LLP provides event planning, event consultation, wedding planning, destination weddings, corporate conferences, medical conference management, hospitality management, venue management, production, décor coordination, logistics, vendor coordination, technical event solutions, and related consultancy services.
3. Quotations & Proposals
- All quotations are valid for 15 days unless otherwise stated.
- Prices are subject to change if project requirements change.
- Any additional services requested after proposal approval shall be charged separately.
- Booking is confirmed only after receipt of the agreed advance payment.
4. Client Responsibilities
The client agrees to:
- Provide accurate information.
- Provide timely approvals.
- Obtain all required permissions unless specifically agreed otherwise.
- Make payments as per agreed milestones.
- Ensure guest conduct complies with applicable laws.
5. Vendor Services
Where third-party vendors are engaged:
- Bodhankar Events LLP coordinates the services.
- Vendor warranties remain the responsibility of respective vendors.
- We are not liable for vendor delays beyond our reasonable control.
6. Intellectual Property
All event concepts, presentations, layouts, creative designs, proposals, graphics, photographs, videos, documents, and website content remain the intellectual property of Bodhankar Events LLP unless otherwise agreed in writing.
7. Force Majeure
We shall not be liable for delays or non-performance caused by circumstances beyond our control including:
- Natural disasters
- Government restrictions
- Pandemics
- Political disturbances
- War
- Venue closures
- Extreme weather
- Strikes
- Transportation disruptions
8. Limitation of Liability
Our liability shall be limited to the amount actually paid by the client for the affected services. We shall not be liable for indirect, incidental, or consequential damages.
9. Cancellation
Cancellation charges shall apply as per the signed proposal or agreement.
10. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Chhatrapati Sambhajinagar, Maharashtra.
PRIVACY POLICY
Information We Collect
We may collect:
- Name
- Email address
- Mobile number
- Postal address
- Event details
- Billing information
- Company details
- Guest information provided by clients
- Website usage information
- Cookies and analytics data
How We Use Your Information
Your information is used to:
- Plan and execute events
- Respond to enquiries
- Prepare quotations
- Process bookings
- Send invoices
- Coordinate vendors
- Provide customer support
- Improve our website
- Send event updates and promotional communications (where permitted)
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, misuse, or disclosure.
Sharing Information
We may share information with:
- Venues
- Hotels
- Caterers
- Decorators
- Transport providers
- Technical partners
- Payment gateway providers
- Government authorities where legally required
We never sell personal information to third parties.
Cookies
Our website may use cookies for:
- Website functionality
- Analytics
- Performance improvement
- User experience
Users may disable cookies through their browser settings.
Data Retention
We retain personal information only as long as necessary to:
- Deliver our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
Your Rights
You may request:
- Access to your data
- Correction of inaccurate information
- Deletion of eligible data
- Withdrawal of marketing consent
Requests may be sent to:
Email: cmd@bodhankarevents.com
REFUND POLICY
Booking Amount
Booking advances are generally non-refundable, as planning, vendor blocking, and resource allocation begin immediately after confirmation.
Cancellation by Client
Refunds, if applicable, shall depend upon:
- Stage of planning
- Vendor commitments
- Payments already released
- Non-recoverable expenses
Cancellation by Bodhankar Events LLP
If Bodhankar Events LLP is unable to provide services due to reasons solely attributable to us, a suitable refund or alternative arrangement shall be offered.
Third-Party Vendor Payments
Payments already made to hotels, venues, decorators, artists, caterers, transport providers, or other vendors shall be governed by their individual cancellation policies.
Event Postponement
Where possible, booking amounts may be adjusted toward a rescheduled event, subject to vendor availability.
Refund Processing
Approved refunds shall normally be processed within 7–15 business days through the original payment method.
PAYMENT TERMS
Booking Confirmation
Projects commence only after receipt of the agreed advance payment.
Standard Payment Schedule
- 30% Advance – Booking Confirmation
- 40% Before commencement of execution / vendor confirmation
- 20% Before the event date
- 10% Within 3 days after successful completion of the event
The payment schedule may vary depending on the project and will be specified in the proposal or agreement.
Payment Methods
Payments may be made via:
- Bank Transfer (NEFT/RTGS/IMPS)
- UPI
- Credit/Debit Card
- Online Payment Gateway
- Cheque (subject to realization)
Taxes
All applicable GST and statutory taxes shall be charged separately unless specifically mentioned as inclusive.
Late Payments
Delayed payments may:
- Attract interest as specified in the service agreement.
- Delay event execution.
- Result in suspension of services until dues are cleared.
Additional Work
Any work outside the approved scope shall be billed separately and payable before execution unless otherwise agreed.
Invoice
Tax invoices shall be issued in accordance with applicable GST regulations.